Volunteer Income Tax Assistance (VITA)



United Way's Financial Empowerment Zone (FEZ) provides free tax preparation services, case management help with enrollment in income supports and financial literacy workshops to increase the financial stability among lower-income working families in Passaic County.

Our goal is to increase the number of families who can meet their basic needs and increase their financial stability.

During tax season, United Way of Passaic County works with community partners and IRS-certified volunteers to offer free Passaic and Bergen Counties tax preparation sites. Beginning each February, we assist low-and-moderate-income households with income tax preparation. The earned income tax credit helps to lift more families out of poverty each year around tax filing season. EIC rewards the working poor and puts money back into the clients' hands, and therefore the community.
Services provided:

  • Federal and State Income Tax Preparation
  • Assistance with New Jersey Property Tax Reimbursement (Senior Freeze) and Homestead Benefit forms
  • Screening for Health Insurance
  • Referral and assistance with FAFSA


The Tax Site is Open! – Make Your Appointment Now

Please go to https://UnitedWayPassaic.as.me/ to make an appointment.   In addition to the appointments, tax clients can always use our drop-off service during the days that VITA site is open. Drop-off returns take one week or less to prepare, clients do not need to make an appointment for this service.

The United Way of Passaic County’s Free Income Tax Preparation Site – Volunteer Income Tax Assistance program is located on Level P across from Ace Hardware and next to TD Bank

Our hours of operation are:

  • Tuesdays 2:00 to 7:00 PM – Dropoff and by appointment
  • Wednesday 10:00 AM to 2:00 PM - Dropoff
  • Thursdays 2:00 to 7:00 PM – Dropoff and by appointment
  • Saturdays 9:00 AM to 2:00 PM – Dropoff and by appointment

Tax appointments must be made online at https://UnitedWayPassaic.as.me/

We accept walk-ins for drop-off services only. Drop-off is available anytime the tax site is open.

We are able to serve low to moderate-income households. Our income limit is $70,000.  We prioritize servicing those who work and/or live in Passaic County. We especially welcome seniors, adults, and disabled adults on a fixed-income, parents who qualify for the child credit, undocumented residents, residents with ITINs, and contract workers.

We are unable to prepare taxes with (but not limited to):
- Self-Employed that have a loss or costs of goods sold (i.e. inventory)
- Owners of Rental Property that have some other Rental income (depreciation)


You will need to bring to the appointment:

  • Social Security Card (or ITINs) for all you claim
  • Picture ID for taxpayer (and spouse, if filing jointly)
  • No Medicare cards accepted, bring SSA statement
  • W-2 forms or 1099’s from all jobs worked in 2023
  • Health tax documents - 1098’s & Medical Expenses
  • Mortgage Interest Statements
  • Property tax bills
  • Child care expenses, provider’s address and federal ID#
  • College tuition & student loan interest statements
  • Notices from the IRS or state tax office
  • Lottery/gambling winnings
  • Year End Investment & Retirement Account Statement
  • Charitable Contributions
  • Pension statement and/or 1099-R
  • Unemployment statement - 1099G
  • 2022's income tax return
  • Bank account number, routing number for direct deposit (if refund is received)




Importance of VITA 

Randy Allen, Director of Community Impact for United Way, said, "United Way's VITA partnership supports financial stability by allowing tax payers to keep the full amount of their return. In most cases, tax payers reinvest those dollars back into their community through increased savings, bill pay and purchases in their community. We are thankful for the partners who helped make the 2021 VITA Program a success."

Want to Prepare your own taxes for Free?

Available in English and Spanish — FREE ONLINE Self-Preparation Income Tax Prep for Federal and State Returns through My Free Taxes for individuals and families making less than $100,000 in 2021.

Ride Share Income Taxes
If part (or all) of your income is derived from ride share such as Lyft or Uber, please refer to this link for additional information on filing taxes. Rideshare Income Taxes



The United Way of Passaic County has immediate need for the following volunteers as part of the annual Volunteer Income Tax Assistance (VITA) program

* Income Tax Preparers
Build your resume and help your community as a Volunteer Certified Tax Preparer. No tax preparation experience necessary. Volunteers receive FREE training in January and become certified through the IRS! Training is available in Paterson or online.

* Greeters/Intake Specialists/Translators

We especially need volunteers that can speak languages included, but is not no limited to, Arabic, Bengali, Farsi, French, Polish, Spanish, and Turkish.

Sign up at https://www.volunteerpassaic.org/need/detail/?need_id=382326